Help! I Lost the Video Footage on My Security Camera — What to Do?

The primary reason one purchases a security camera is to keep an eye on the surroundings outside. This is because the footage security cameras capture is very helpful, especially if you need evidence or face recognition in any situation. However, sometimes, video loss can occur on security cameras, resulting in a major setback. Moreover, it can be quite frustrating when the footage is not available.

Why do security cameras lose their footage? Carry on reading to find out.

Why Security Cameras Have Video Loss

Losing video footage on a security camera can be quite frustrating. The reasons for this range from technical issues to human errors. Below, you will find a list of common causes for video loss on security cameras:

1. Poor Power Supply

An insufficient power supply is the most common cause of video loss on security cameras. Factors such as low voltage and interruption in the power supply can cause this issue. If you think this is why you have lost your security camera footage, check the power supply.

2. Power Spike & Interference

Your security camera can lose the video signal due to electrical disturbances. Therefore, instances like power surges, lightning strikes, and static electricity discharge could cost you video footage. Using a surge protector for your security cameras can help filter out any spikes or fluctuations in the power supply. Moreover, metal castings and enclosures can help you shield your cameras from interference.

3. Network Problems

If your WiFi connection is weak or the security camera has poor bandwidth, it can cause the signal to drop. As a result, you will have to deal with video loss on security footage. Contact a professional to learn how to improve your WiFi signal.

4. Glitches in Software

Software glitches might be to blame for the loss of your security camera footage. It is a common issue, and usually, video loss is only temporary. Nevertheless, sometimes, the video loss is permanent. In that case, you should contact the camera manufacturer.

5. Issues With DVR or NVR

Do you use a Digital Video Recorder (DVR) or a Network Video Recorder(NVR)? The video loss might be due to the recording device. Try unplugging the recorder and plugging it back in to reset the DVR/NVR. You should contact a professional in case resetting the device does not work.

6. IR Night Vision Problems

If your security camera screen is black at night or shows video loss, the problem might lie in the infrared night vision. In addition, the absence of an IR cut filter can also lead to a black monitor. And if your IR sensor is plugged in and you use a cut filter, it’s possible that the IR sensor itself is faulty. Check if you turned the IR sensor on and if it is working. In case your outdoor security camera does not have IR night vision or the IR LEDS are defective, you can purchase IR illuminators for improved footage.

What Should I Do?

There are many reasons behind video loss on security cameras. You can talk to a professional to fix the issue and make the most of your security cameras. Do you know what can improve the night vision of your security camera even more? IR Illuminators! We have a wide range of illuminators and lights for security cameras at Iluminar. Contact us now at (281) 438-3500. You can also pay us a visit at 3972 Barranca Parkway, Suite J-125, Irvine, California 92606.

Main Menu